Frequently Asked Questions

What payment methods are available for purchases?

TEAP Collectibles currently accepts all major credit cards, Apple Pay, Google Pay, and PayPal.

What is the normal fulfillment turnaround time?

All orders will be fulfilled within 2 business days of being place. Please see our Terms of Service for more information regarding fulfillment.

What are your fulfillment days/hours?

Below are our regular fulfillment days and hours. All times listed are in U.S. Central Time.

Monday: 8am-3pm
Tuesday: 8am-3pm
Wednesday: 8am-3pm
Thursday: 8am-3pm
Friday: 8am-3pm
Saturday: Closed
Sunday: Closed
We are closed all major U.S. Holidays

How will my items be shipped to me?

All orders will be shipped USPS Ground Advantage. Please see our Terms of Service for more details on shipping.

How much does shipping cost?

We charge a flat rate of $4.50 USD per order. Multiple items purchased through the same order will result in one $4.50 USD charge.

Does TEAP Collectibles accept returns?

We accept returns up to 30 days after the item is delivered to you. TEAP Collectibles will cover the return shipping cost (only applicable in the U.S) if you are not 100% satisfied with your order. Please see our Terms of Service for more details on returns and refunds.

What if I have question about an item or order?

Please reach out to us at customerservice@teapcollectibles.com